Working In Your Service Sector
Certified specialists handling calls, intake, scheduling, and client support across Legal, Healthcare, Financial, and Home Services.
Legal
Our Legal Specialists are trained and certified to support our legal clients with customer service, legal intake, answering service, contracts & retainers, and mass tort.
Customer service and legal intake
Answering services and contract support
Mass tort and retainer management
Call answering and patient support
Patient intake and scheduling
Integrated with EMR/EHR systems
Healthcare
Our Healthcare Specialists are trained and certified to support our healthcare clients with call answering, patient intake and scheduling directly within our clients’ EMR/EHR platforms.
Home Services
Our Home Services Specialists provide customer service & inbound / outbound appointment scheduling directly within our client’s CRM platform.
Customer service support
Inbound and outbound appointment scheduling
Integrated directly with client CRM
Message taking and lead capture
Appointment scheduling
Serving thousands of SMBs across industries
Virtual Receptionist
Our Virtual Receptionists knows what it takes to provide message taking, lead capture and scheduling for 1,000’s of SMBs across multiple industry verticals.
Financial Services
Our Financial Service Specialists are trained to support our clients with customer service, sales and credit/collections, including our team of Certified Financial Counselors.
Customer service and support
Sales and credit/collections
Certified Financial Counselors available
Human-first Support
“They treat our clients like their own.”
“CallCentered has completely transformed how our law firm handles inbound calls. Their bilingual agents are professional, compassionate, and thorough — exactly what you need in a legal intake partner. We’ve increased our qualified leads and improved client satisfaction without adding staff.”
Sarah W.
Managing Partner, Westbridge Injury Law
“Our phones are answered 100% of the time now.”
“Before CallCentered, we missed after-hours calls every week — and those were lost jobs. Their Human + AI setup ensures every customer gets a live response or instant follow-up. We’ve seen a 30% lift in booked appointments and our customers love the fast service.”
Mike D.
Owner, Desert Air HVAC
“They feel like part of our team.”
“From day one, CallCentered’s agents sounded just like us — professional, knowledgeable, and genuinely caring. Their supervisors check in regularly and keep us updated. It’s rare to find an outsourced team that feels truly connected to your business, but they do.”
Dr. Lisa M.
Clinic Director, Renew Wellness & Hormone Center
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Learn More About What We Do
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