01

Information we collect

We collect information you choose to provide through the website, including your name, work email, company, phone number, service interests, operating details, inquiry text, and messages sent to the website assistant.

The website may also retain limited session-level attribution information such as the landing page, referring page, campaign parameters, and advertising click identifiers. Optional measurement tools may collect device, browser, page-view, and interaction information only after you allow measurement.

02

How we use information

We use website information to respond to inquiries, evaluate service fit, prepare operating recommendations, schedule conversations, route questions, maintain security, prevent abuse, and improve the usefulness of the website.

When optional measurement is enabled, we use the resulting information to understand which pages, campaigns, and interactions help prospective clients. We do not ask visitors to place sensitive personal, health, legal, financial, authentication, or payment information in the inquiry form or website assistant.

03

Service providers and disclosures

We may use service providers for website hosting, email delivery, scheduling, customer relationship workflows, analytics, security, and AI-assisted website interactions. These providers receive information only as needed to perform the applicable function for CallCentered.

We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or support a business transaction subject to appropriate safeguards.

04

International processing

CallCentered serves U.S. businesses and operates teams in Sonora, Mexico. Website information may therefore be processed in the United States, Mexico, or other locations where approved service providers operate. Privacy protections can differ by jurisdiction.

05

Retention and security

We retain information for as long as reasonably needed to respond to the inquiry, maintain business and security records, meet legal obligations, resolve disputes, and support legitimate operating needs. Retention may vary by record type and relationship.

We use reasonable administrative, technical, and organizational safeguards. No website, transmission method, or storage system can be guaranteed completely secure.

06

Your choices and requests

You can decline optional measurement when the preference notice appears and reopen Privacy choices from the website footer. You can also use browser controls to limit cookies or similar storage.

Depending on where you live and which laws apply, you may have rights to request access, correction, deletion, or other action concerning your personal information. Submit a request through the CallCentered contact page or call the number below. We may need to verify your identity before completing a request.

07

Children and policy updates

This business-to-business website is not directed to children under 13, and we do not knowingly solicit their personal information through the website.

We may update this policy as the website, services, vendors, or legal requirements change. The date shown on this page identifies the latest published version.

08

Contact

For privacy questions or requests, use the CallCentered contact page or call (844) 493-3425.